Driving outstanding Porsche sales and servicing with a shared passion
Driving outstanding Porsche sales and servicing with a shared passion
Driving outstanding Porsche sales and servicing with a shared passion
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Privacy Policy

Privacy Policy

Last updated: September 2025

Philip Raby Specialist Cars respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Who We Are

We are Philip Raby Limited (Trading as Philip Raby Specialist Cars, based in Bosham, West Sussex. We sell, service, and maintain vehicles, primarily Porsche. We are registered with the Information Commissioner’s Office (ICO) for data protection purposes.

Contact details:

  • Address: 3 Walton Farm, Chequer Lane, Bosham PO18 8ZAZ, UK
  • Email: mail@philipraby.co.uk
  • Telephone: 01243 780389

2. What Personal Data We Collect

We may collect and process the following information:

  • Name, address, telephone number, and email address
  • Vehicle details (make, model, registration number, VIN)
  • Service history and MOT details
  • Payment information (bank or card details, though we do not store card details)
  • Communication records (emails, letters, service notes)
  • Website usage data, including cookies and IP addresses

3. How We Use Your Data

We process your data under the following lawful bases:

  • Contract: to provide vehicle sales, servicing, MOTs, and repairs
  • Legal obligation: to comply with HMRC and other regulatory requirements
  • Legitimate interests: to follow up about your vehicle or services
  • Consent: to send you marketing emails and newsletters (you can withdraw consent at any time)

4. Sharing Your Data

We do not sell your data. We may share it with:

  • HMRC and legal authorities if required
  • Finance providers (if you apply for vehicle finance)
  • Our IT, website, and payment service providers (for secure processing)
  • DVLA or MOT testing systems where necessary

5. Data Retention

We only keep your data for as long as necessary:

  • Sales and service records: at least 6 years (to meet tax/legal obligations)
  • Marketing data: until you unsubscribe or request deletion
  • Vehicle history: kept longer where it forms part of service/MOT history valuable to you as the owner

6. Your Rights

You have the right to:

  • Access a copy of the data we hold about you
  • Correct inaccurate information
  • Request deletion of your data (where not legally required to keep it)
  • Restrict or object to certain uses of your data
  • Withdraw marketing consent at any time

Requests should be made using the contact details above. We aim to respond within 30 days.

7. Marketing & Communications

We will only send you marketing emails (such as newsletters, offers, or updates) if you have opted in. Every message includes an unsubscribe link.

8. Cookies & Website Use

Our website uses cookies to improve your browsing experience. Non-essential cookies (such as those for analytics or marketing) will only be placed if you consent via the cookie banner. You can adjust your cookie preferences at any time.

9. Security

We use secure systems, password protection, and restricted access to protect your personal data. Where we use third-party providers, we ensure they meet GDPR standards.

10. Data Breaches

In the unlikely event of a personal data breach, we will notify the ICO and affected individuals where legally required.

11. ICO Registration

We are registered with the Information Commissioner’s Office (ICO). You have the right to complain to the ICO if you believe your data has been mishandled: www.ico.org.uk.